The Northern Ireland Trading Standards Service is responsible for ensuring that businesses comply with various pieces of consumer protection legislation.
The key challenge for the NI Trading Standards Service is to protect consumers and honest traders against sharp practice and unfair trading and to bring about compliance through working in partnership with the business community and other public protection organisations.
Trading Standards Service
Department of Enterprise,
Trade and Investment
176 Newtownbreda Road
Belfast BT8 6QS
Consumerline: 0300-123-6262
(for consumer complaints and enquiries, open
Monday to Friday 9.00 a.m. - 5.00 p.m.)
Consumerline fax number: 028-9025-3953
Fax: 028 9025 3953
Website https://www.economy-ni.gov.uk/articles/trading-standards-service
Online access to the Trading Standards Service is through the Northern Ireland Trading Standards Service web site.